PSM CCTV Installer Service
Our approach is simple. Work together with installers to help resolve customer queries and succeed together as a team.
Having worked in the industry for 20 years, Andy and I are fully aware of the challenges installers face so you can expect experienced technical support from a team who really do care and understand.
Our USP is that most of our operating and monitoring software is developed and written in house, thus permitting superior and intelligent services that fulfils needs and exceeds expectations. How can we be different if we use the same, extensively used software as our competitors?
Quality installations and specialist aftercare is key to an effective and reliable monitoring service. A strong relationship between PSM and installers is vital to the delivery of exceptional service and we wish to build a future with quality installers who share our traditional values.
With our maintenance and support you can expect;
· Personal service from business owners
· NO premium numbers or automated lines
· NO automated reports
· Recurring revenue on monitoring charges
· System health checks and ongoing care – we continuously monitor the effectiveness of all systems
· Same day response to technical support and customer amendments
· Additional services and support such as help with setting up routers