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About Us

Professional Surveillance Management

Professional Surveillance Management (PSM) was co-founded by Kerry Jones and Andy Saile because we wanted to create a new company to meet the needs of high profile / high net worth individuals and business owners who want the personal service from a team who really care.

We each have many years’ experience working in a remote monitoring station. We use our collective experience and understanding of the industry to provide our customers and installers with a unique and superior service. We have worked together as a team for almost two decades. You should expect – and will not get anything less than – industry leading results.

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WE ARE HERE for clients…

…who wish to build long term relationships with their security providers.

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WE ARE HERE for home owners…

…who rely on a highly responsive, experienced team monitoring their property 24/7 and are ready to act immediately potential threat is identified.

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WE ARE HERE for businesses…

…who do not want to be a number on a screen and one of thousands of customers going through to a call centre monitoring station.

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WE ARE HERE for installers…

…who want to feel supported rather than blamed when clients have queries.

Kerry Jones - Professional Surveillance Management

Meet Kerry Jones

CEO

Experience

During 18 years, I worked in every department within a CCTV remote monitoring control room and redeveloped its processes to improve customer service and streamline its operations. During this time, I gained 7 high level NVQs plus a Diploma in Business Administration. Two decades in the security industry has given me extensive knowledge and understanding. I am fortunate to have worked with many high profile business associates and security experts around the world. As a result, I have developed the skills required to own and operate a high quality customer focused security business

 

How would you describe yourself?

Passionate to achieve excellence.

 

What is your favourite saying?

“The body achieves what the mind believes”

 

What in your view is the most important aspect of PSM?

Our amazing team of dedicated staff who are devoted to service.

 

More about Kerry

Kerry lives in Warrington with her partner Mark, three step children and beloved cat Tallulah-Bear. She is wholly dedicated to a health and fitness lifestyle.  A history of competing in diverse competitions that include endurance, speed and strength events, she is also a qualified fitness instructor. She has previously won national fitness competition titles such as “Miss Galaxy Universe Fitness Champion”, which shows her motivation, dedication, persistence, self-belief and drive to reach goals.

Andy Saile PSMRVRC

Meet Andy Saile

CTO

Experience

For the last 24 years I have gained extensive experience as a technical analyst, specialising in problem solving. 17 of those years have been dedicated to CCTV, developing and improving technologies for remote monitoring operations.  I have been fortunate to have worked with many technical experts within the security industry.  I have learned and absorbed so much and used these skills to resolve some of the most complicated security challenges faced by my peers. I have built up a strong relationship with monitoring station owners around the world and feel proud to have advised and supported them.

 

How would you use to describe yourself?

Committed to developing perfect solutions.

 

What is your favourite saying?

“Constantly think about how you could be doing things better” Elon Musk

 

What in your view is the most important aspect of PSM?

Our culture of constantly striving to find innovative ways of improving the end user experience.

 

More about Andy

Andy lives in Wigan with his wife Janet and three sons Danny, Luke and Jake. He is a keen cyclist and frequently cycles to work. He combines his love of CCTV and cycling by wearing a helmet-cam to record his journeys. Click here to view some his funniest moments.

Andy and wife Janet enjoys walking in the Lake District plus socialising with friends.

The Team

Our entire team are loyal, hard working and have impeccable attendance records holding all the values that PSM needs.

Surveillance management is not a profession to be taken lightly and it requires high quality training and years of experience.

The quality of our team is central to our success.

Our Services

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Residential CCTV Monitoring

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Commercial CCTV Monitoring

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Installer CCTV Monitoring Services

GET A FREE 30 DAY MONITORING TRIAL

No Contract | No Ties

Book a FREE 30 day monitoring trial with our expert team who will actively monitor and regulate your most problematic site.

  • Simple set up and dial-in to site

  • Full system health check

  • Remote fault finding

  • 24/7 CCTV monitoring

  • Proactive alarm handling

  • Jargon free fault reporting

Contact Us

01942 366291

07724 792623