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01942 366291

About PSM

PSM was co founded by myself (Kerry Jones) and Andy Saile. 

We wanted to create a new company to fulfil the needs of high profile / high net worth individuals and business owners who prefer the personal service from a team who really care.

Myself, Andy and our team of Senior Operators each have +20 years experience working in a remote monitoring station.  We use our collective experience and understanding of the industry to provide our customers and installers with a unique and superior service.  When the co-founders, managers and senior operators have worked together as a team for nearly two decades, you can expect nothing less than fantastic results.

PLEASE CONTACT ME, I WOULD LOVE TO HAVE A CHAT WITH YOU ON HOW BEING A WHOLLY INDEPENDENT, PERSONAL AND TAILORED MONITROING SERVICE, PSM CAN BE OF GREAT BENEFIT TO YOU

WE ARE HERE for clients who wish to build long term relationships with their security providers. 
WE ARE HERE for business and home owners who do not want to be a number on a screen and one of thousands of customers going through to a call centre monitoring station. 
WE ARE HERE for installers who want to feel supported rather than blamed when clients have queries.

 

Meet Kerry Jones, Co-Founder and Director

Experience

Over a period of 18 years, I worked in every department within a CCTV remote monitoring control room, and redeveloped the processes to improve customer service and streamline operations.  During this time, I gained 7 high level NVQs plus a Diploma in Business Administration.  Two decades in the security industry has given me extensive knowledge and understanding.  Fortunate to have worked with many high profile business associates and security experts around the world, I have developed the skills required to own and operate a customer focussed security business.

What one word would you use to describe yourself?

Determined

What is your favourite saying?

“The body achieves what the mind believes”

What in your view is the most important aspect of PSM?

Our amazing team of dedicated staff who are passionate and devoted to service.

What others say about Kerry...

Entirely passionate and customer focussed, Kerry lives in Warrington with her partner Mark, 3 step children and beloved cat Tallulah-Bear.  She is wholly dedicated to a health and fitness lifestyle.  Regularly competing in diverse competitions that include endurance, speed and strength events, she is also a qualified fitness instructor.  She has previously won national fitness competition titles such as “Miss Galaxy Universe Fitness Champion”, which shows her motivation, dedication, persistence, self belief and drive to reach goals.

Meet Andy Saile, Co-Founder and Director

Experience

For the last 24 years, I have gained extensive experience as a technical analyst, specialising in problem solving.  17 of those years have been dedicated to CCTV, developing and improving technologies for remote monitoring operations.  Fortunate to have worked with many technical experts within the security industry, I have learned and absorbed so much and used these skills to resolve some of the most complicated security challenges faced by peers.  I have built up a strong relationship with monitoring station owners around the world and feel proud to provide advise and support to them.

What one word would you use to describe yourself?

Methodical

What is your favourite saying?

“Constantly think about how you could be doing things better”  Elon Musk

What in your view is the most important aspect of PSM?

To always review our operations to find innovative ways of improving the end user experience.

What others say about Andy...

Extremely technically minded,   Andy lives in Wigan with his wife Janet and 3 sons Danny, Luke and Jake.  Andy is a keen cyclist and cycles to work all year round.  He combines his love of CCTV and cycling by wearing a helmet-cam to record his journeys.  Click here to view some his funniest moments.  LINK.

Andy enjoys walks in the Lake District and Lancashire scenic routes plus socialising with friends.

RVRC Operators

Our highly skilled senior operators each have 20-25 years experience.  Our entire team are loyal, hard working, have impeccable attendance records and hold all the values PSM Ltd needs in a workforce. 

Surveillance Management is not a profession to be taken lightly and it takes a lot of training and years of experience. The value of the existing workforce is invaluable. 

Where would we be without them?

Get in touch with us to find out how PSM can make your premises more secure





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