Word of Mouth is a Force of Nature

We believe word of mouth referrals to be the most powerful business building method there is.  We are extremely proud that 90% of our business is generated in this way.  If our customers are telling their friends, family and associates that we are of value, then we must be doing it right.  There is no…

Gangs of Youths

Lighter, warmer evenings are great for your health, well being and general mood.  However, as with most good things, there tends to be double edged sword; and in our line of work, it is gangs of youths staying out longer and later; getting up to all sorts of mischief. Over the last week, we have…

PSM Towers – Part 3 – Quality Manual

Earlier this year, we achieved and continue to maintain the highest accreditation within the security industry, NSI Gold. To achieve the ISO9001:2015 element, we created techniques to ensure our excellent service levels are not only maintained, but continuously improved upon.  These techniques and practices are documented in the Quality Manual, written by ourselves. In great…