Top Marks

Having our customers at the heart of everything we do is all very well, but how do we know we are truly fulfilling customer requirements and achieving customer satisfaction?    Here at PSM we measure success in many different ways.  Most recently, we conducted a survey and are grateful to our clients for responding and…

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Stopping Crime Before it Happens

Criminals in Birmingham thought they were one step ahead when they hid in the car forecourt whilst a national car sales company locked up for the evening.  They considered their cunning plan to be foolproof – until they realised PSM operators were protecting the site as eagle eyed and on the ball as usual. Shortly…

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Going for Gold

We are pleased to announce that we have once again passed our National Security Inspectorate NSI GOLD external audit with ZERO improvement needs identified. NSI GOLD is the highest accreditation within our security industry, and includes UKAS Management Systems, ISO9001 plus Monitoring of Intruder, Fire and CCTV systems. We are simply devoted to service and…

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Did You Know…

PSM services are not limited to remote monitoring CCTV. Our diverse offerings include remotely turning generators on for the National Grid when demand on power in our country is expected to be extremely high. Other services include monitoring the temperature of industrial fridges (for restaurants and factories). Machines in factories also signal to our 24hour…

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Meet Andy Saile

Meet Andy Saile, co-founder and Technical Director at PSM.  Andy has 24 years experience as a technical analyst, specialising in problem solving.  17 of those years have been dedicated to CCTV, developing and improving technologies for remote monitoring operations.  Andy lives in Wigan with his wife Janet and 3 sons. Andy is a keen cyclist…

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Crime Fighting Continues

A world leading resource management company were recently subject to a criminal attack.  Luckily, they chose PSM for their remote monitoring requirements earlier this year.   When reviewing an alarm activation this weekend, during the early hours one morning, an intruder was observed by our experienced Operator Keith.  Audio warnings were issued to prevent criminal activity. …

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Vote PSM

Please vote for PSM for the Enterprise Vision Awards. CLICK HERE To Vote for PSM in the Enterprise Vision Awards Being shortlisted for this award would give us an amazing platform to promote our wonderful industry; plus spread the word on the importance of proactive rather than reactive security solutions. We can – and should…

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Our Security Never Sleeps

One of our newest clients, a school in North East, experienced several criminal incidents prior to switching monitoring to PSM. This weekend, our experienced team member Bernadette used her 25 years experience as an Operator to identify criminal activity at the school and swiftly deterred the intruders by issuing audio warnings and alerting the police.…

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Our Brilliant Team

Our most important USP is our team of fantastic employees.  Thank you Nicola Wilson, our residential client from Buckinghamshire who recently commented: “Your staff are always so helpful.  No matter what time of the day or night, they are always pleasant and really care” We have a notice board in our control room dedicated to…

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Criminal Incident

PSM have reported yet another criminal incident to the police, at a factory in Bolton. A gang of 6 in a white transit van arrived on site and tried to gain entry to the building using the van to ram-raid and crow bars for leverage. Audio warnings alerted the criminals that they were being monitored…

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