Guide to Connection Fails

Using our own software, we regularly poll our client’s CCTV systems to ensure connection is established.  We are automatically alerted when the connection to CCTV system fails or loses broadband connection.  If this happens, the system is unable to send alarms to us for review; so we immediately notify our clients as per their pre…

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Quality Audit Success

Following a recent audit carried out but the National Security Inspectorate (NSI), we are pleased to announce that our transition from ISO9001:2008 to 2015 has been successful; passed yet again with ZERO improvement needs or non conformances identified. NSI audits are renowned in our industry for being strict, thorough and professional so PSM are particularly…

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Operating Statistics

We have made a promise and commitment to clients and installers to provide the highest level of service, customer care and attention to detail. To help us achieve this, we have created a strict set of working practices.  A cog in this process wheel is to analyse alarm statistics and working capacities on a weekly…

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The Importance of Keyholders

Our bulletin this week is intended to highlight the importance of keyholders and the reasons why being a nominated keyholder is not a responsibility to be taken lightly. The National Police Chiefs’ Council (NPCC) document entitled Security Systems Policy 2015; provides a set of regulations that are adopted by companies within the security industry wishing…

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Arson Attack

Under the watchful eye of our experienced senior operator Danny, our trainee Operator Dean challenged his first criminal incident recently. In the early evening of a weekday, Dean received an alarm from a manufacturing plant; of 3 hooded individuals acting suspiciously. The suspicious activity swiftly turned into an attempted arson attack, as the trespassers proceeded…

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