Professional Surveillance Management (PSM) Ltd is committed to ensuring your privacy is protected during your visit to our website.

PSM have introduced a Privacy Policy to explain how we collect, use and protect your personal information.

By using our website, you agree to PSM’s privacy policy. If you do not agree with the terms of this policy, you should cease using this website immediately.

PSM reserves the right to amend this policy at any time. You are advised to visit this website on a regular basis to check for updates.

What we collect

We ask you to voluntarily supply the following information

  • Your name
  • Your email address
  • Your telephone number

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • To improve our services.
  • To send promotional emails or news about our business / service we think you may find interesting (using the email address which you have provided).


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Whilst we endeavour to protect your personal information, we cannot ensure the security of the information which you transmit to us. It is therefore your responsibility to take steps to protect your personal data whilst on the Internet, which may include changing your passwords often and making sure you are using a secure browser.

SSL Certificate is installed on our website for your protection. Provided by ‘Let’s Encrypt’

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive.

Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

This may prevent you from taking full advantage of the website.

Controlling your personal information

PSM implement a Quality Management System, including GDPR, Control of Documents and Control of Records procedure to ensure all information is retained and destroyed accordingly.  If you would like a copy of these procedures, please email

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you.  If you would like a copy of the information held on you please write to PSM Ltd, Arch 11, Milk Street, Wigan, WN3 4HU.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.